Companies are going global and Rivermine’s software and managed services include a host of features to support international telecom expense management initiatives. Rivermine's award-winning, patent-pending software platform combined with eXPERTGlobal Services provides the most comprehensive global support capabilities available in the TEM market. With eXPERTGlobal, you gain the breadth and depth of software and service capabilities needed to support the global telecom expense management needs of today's multi-national organizations.
Rivermine Version 6 is the first unified Wireline & Wireless solution in the TEM industry to manage both your organization's fixed or mobile spend on a single platform, enabling unified ordering, reporting, invoice processing and workflow engine for your entire global spend. Keep up-to-date inventory information in a single database and ensure that changes made are reflected throughout the application in real-time. Alternatively, if you want to just concentrate on one area, the solution can support either standalone wireline or wireless assets and expenses then scale as needed. eXPERTGlobal services leverage Rivermine Version 6 to deliver comprehensive managed services.
Rivermine’s International TEM capabilities include:
- International Invoice Loading and Processing
- Paper invoice loading is available for 195 countries and more than 1,100 carrier formats. In-country, local invoice receipt is broadly available to adhere to specific country restrictions prohibiting the shipment of physical media outside their borders.
- Electronic invoice loading is offered in over 200 formats across 20 countries with the ability to quickly add more if needed.
- Paper invoice loading is available for 195 countries and more than 1,100 carrier formats. In-country, local invoice receipt is broadly available to adhere to specific country restrictions prohibiting the shipment of physical media outside their borders.
- International Inventory Build — Rivermine can help customers build their global inventory of telecom assets.
- Wireless Optimization and Audit & Dispute — Rivermine can provide usage analysis and optimization of exisiting mobile plans and invoice audit/disputes.
- International Roadmap Service — A complimentary consulting service to help organizations achieve the greatest impact from their TEM solution as quickly and cost-effectively as possible.
- Multicurrency Support — Rivermine supports numerous currencies out of the box and allows exchange rates to be easily uploaded into the system via "one-click" currency conversion. The system enables spend in many countries to be unified and reported in a single base currency.
- Multi-lingual Application Interface — Enables global organizations with TEM users in various in-country offices to interact with the same instance of the software through user interface screens translated into different local languages, including double-byte languages.
- Safe Harbor Certified — Rivermine adheres to the US Department of Commerce's Safe Harbor principals for personal data protection.
Uncover how Rivermine’s software-powered managed services incorporate affordable, high-value TEM solutions into an ever growing global environment:
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