Telecom Expense Management - Rivermine News and Events

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Rivermine Unveils eXPERT Solutions: New Software-Powered Services Help Reduce Telecom Spend
eXPERTSolutions Offers Fortune 1000 Companies and Government Agencies Best of Both Worlds: Top Telecom Expense Management Services Expertise with Software Automation

Fairfax, VA, June 08, 2006 - Rivermine today unveiled a comprehensive set of software-powered Telecom Expense Management (TEM) services called eXPERTSolutions. Delivered by domain experts leveraging Rivermine's flagship TEM software, the suite of managed services is available individually or bundled together. This combination of services and software provides corporations and government organizations visibility into and control over their telecom spending, and can significantly reduce expenses by quickly addressing specific "pain points" within the telecom environment.

"Rivermine's eXPERTSolutions bridge the gap between traditional outsourcing and TEM software. Companies previously had to choose between Rivermine's market-leading TEM software or a traditional managed service route, but eXPERTSolutions offers the best of both worlds," said Mark Logan, CEO, Rivermine. "Many of our Fortune 1000 and government customers are already reaping the benefits from implementing eXPERTSolutions."

The Rivermine eXPERTSolutions suite includes:

- eXPERTSourcing - With the potential to reduce spend by more than 50 percent, this service offers expert contract negotiation personnel backed up by RFP and reverse auction software to optimize contract terms.
- eXPERTAudit - This comprehensive service combines a team of professionals with decades of experience in audit and dispute management, with Rivermine's TEM software. The historic audit identifies, corrects, and collects carrier billing errors from past invoices, while the ongoing audit utilizes Rivermine's automated software to automatically detect and report on future errors and provides easy-to-use dashboards to display results. Customers often save 20 percent or more of their telecom spend through these audit capabilities.
- eXPERTInventory - To establish an accurate telecom infrastructure inventory and set the basis for a comprehensive TEM practice, eXPERTInventory captures accurate counts of locations, circuits, vendors, and equipment within an organization.
- eXPERTInvoice Loading - This service ensures that invoice data is quickly and accurately entered into the Rivermine TEM system. This service handles both electronic and paper invoices and leverages electronic invoice readers to expedite the loading process.
- eXPERTHosting - This service gives customers the option to outsource deployment, operations and support for their Rivermine TEM software implementation, including all hardware, network access, application and database back-up and restore procedures, system security and software monitoring.

Organizations have the flexibility to deploy eXPERTSolutions according to their unique business needs. As an example, an organization may start with eXPERTSourcing to re-negotiate their wireless contracts, and then add more services over time for increased telecom savings. Alternatively, companies may choose a bundled set of eXPERTSolutions to achieve a comprehensive, outsourced, TEM managed service for their organization. Moreover, the telecom savings delivered through services such as eXPERTAudit, eXPERTInventory or eXPERTSourcing can be used to fund the implementation of a comprehensive TEM solution that automates the full telecom lifecycle.

Rivermine is a leading provider of automated telecom expense management solutions, providing an intuitive and unified way to gain visibility into, and control over, nearly all aspects of telecommunications management. The solutions automate many cumbersome tasks such as service ordering and provisioning, telecom analysis and planning, and invoice processing, auditing, and payment.

For more information on Rivermine eXPERTSolutions, please visit: http://www.rivermine.com/expert.html

About Rivermine:
Rivermine is a leading provider of automated, award-winning solutions that enable organizations to gain visibility into, and control over, their wireline and wireless telecom spend. Hundreds of companies including many Fortune 1000 corporations and large government agencies have selected Rivermine to optimize their overall telecom environments and dramatically reduce costs. Rivermine currently manages over $6 billion in annual telecom spend globally. The company's patent-pending Telecom Expense Management (TEM) solutions automate the entire telecom lifecycle including ordering, inventory management, invoice processing and auditing, wireless expense management, mobile device management, and reporting/analytics.

Rivermine's Telecom Expense Management software andmanaged services save many companies and governmentagencies MILLIONS of dollars per year.

Rivermine's Telecom Expense Management software and
managed services save many companies and government
agencies MILLIONS of dollars per year.