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Rivermine-Sponsored Aberdeen Report Urges Enterprises to Incorporate Wireless Expense Management Best Practices
Best-in-Class Enterprises Save Over 40 Percent on Monthly Wireless Spending Per User

Fairfax, VA, July 17, 2007 - Aberdeen Group's latest report, titled Wireless Mobility Expense Optimization, surveyed 221 enterprises in various industries regarding their wireless policies and spend. The report highlights how Best-in-Class organizations can save over 40 percent on monthly wireless expenses per user by implementing industry best practices. Rivermine, a leading provider of telecom expense management (TEM) solutions, sponsored the report to help enterprises learn how they can be amongst the Best-in-Class by adopting automation and implementing policies to actively manage their wireless and wireline spend.

Due to the sharp increase in wireless devices, enterprises are facing a new set of challenges when it comes to actively managing their expenses, said Mark Logan, president and CEO, Rivermine. This report from Aberdeen emphasizes the importance of having policies and management programs in place to reduce average cost per user.

Findings in the report show that Best-in-Class organizations the top 20 percent of companies surveyed spend on average $72.40 per user per month compared to $124.50 for all others. Best-in-Class organizations also require two times fewer full-time employees to manage wireless device fulfillment and help desk support for their mobile workforces, and proactively manage 97 percent of wireless expenses, as opposed to 20 percent for Laggard companies.

Aberdeen recommends implementing a formal corporate policy for wireless mobility that clearly explains all associated benefits and employee responsibility for how devices and services are used. A full 87 percent of Best-in-Class companies have a well-documented policy for using corporate wireless devices, and 91 percent have streamlined approval processes to determine employee eligibility for receiving wireless devices.

"Utilizing an eProcurement portal helps hold employees accountable and in compliance with wireless mobility policies, according to the report. Two and a half times more Best-in-Class organizations have visibility into an accurate, up-to-date inventory of wireless devices compared to Laggards. Maintaining such an inventory presents a real challenge that can be addressed, in part, through eProcurement portals for new service activity," said Joe Basili, research director, Aberdeen Group. "However, as carriers may reward suppliers for new orders activity, Aberdeen recommends avoiding a conflict of interest through full disclosure by determining if the cost management supplier is receiving commissions and if the carrier is providing incentives for new business."

To download the full report, please visit www.rivermine.com.

About Rivermine:
Rivermine is a leading provider of automated, award-winning solutions that enable organizations to gain visibility into, and control over, their wireline and wireless telecom spend. Hundreds of companies including many Fortune 1000 corporations and large government agencies have selected Rivermine to optimize their overall telecom environments and dramatically reduce costs. Rivermine currently manages over $6 billion in annual telecom spend globally. The company's patent-pending Telecom Expense Management (TEM) solutions automate the entire telecom lifecycle including ordering, inventory management, invoice processing and auditing, wireless expense management, mobile device management, and reporting/analytics.

Rivermine's Telecom Expense Management software andmanaged services save many companies and governmentagencies MILLIONS of dollars per year.

Rivermine's Telecom Expense Management software and
managed services save many companies and government
agencies MILLIONS of dollars per year.