By taking a global, integrated approach to managing the telecommunications lifecycle, IBM's Telecom Expense Management Services can help you increase control and visibility of ordering, inventory and billing and reduce the cost of voice, data and wireless communications. IBM Telecom Expense Management services can help you order and track wire-line and wireless inventory, manage bill payment, and recover costs associated with inaccurate billing. Metrics reporting can increase visibility, enabling informed decision making about vendors and contracts.Telecom expense management from IBM includes:
- A comprehensive assessment, transition planning and design, transformation and implementation, and ongoing management of your telecommunications expense management processes
- A process-oriented approach to centralizing data and standardizing business processes across telecommunications service providers, contracts and data sources
- Standardized billing validation, ordering and dispute processes
- A standard, centralized, highly automated global delivery process enabled through Rivermine's telecom expense management software.

