Agere Systems, a Rivermine Software customer, is featured in Aberdeen Group’s recent report on best practices for telecommunications management. The report, "Best Practices in Telecom Spend Management - Success Strategies for Optimizing Telecom Utilization, Performance, and Expense", features 9 companies that demonstrate best practices in Total Telecom Cost Control. Over 30 company case studies were evaluated and they chose Agere Systems deploying Rivermine Software as one of the 9 best.

Agere System's, a multi-billion dollar microchip manufacturer has realized 10-12% telecom cost savings annually. Bill Trussell, Sr. Manager of Network Operations, will be presenting how Agere has achieved these results at the Summit for Enterprise Telecommunications Management on May 20th in Washington DC.

Click here for more information on Agere Systems best practices and the results achieved.

For more information about the entire report, contact us.

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Summit on Enterprise Telecommunications Management

Over 50 companies, all with more than $1 Billion in revenue will be attending the 2^nd Annual Summit on Enterprise Telecommunications Management on May 20th in Washington DC. This by-invitation event, co-hosted by Rivermine Software and Bearing Point, features a series of presentations and panel discussions on how large corporations with sophisticated, business critical networks are managing their telecommunications. The Summit is designed to allow IT and telecommunications professionals to share experiences, plans, and best practices.

Featured speakers include:

David Neil, Vice-President and Research Director – Gartner

Julien Courbe, IP Telephony Practice Leader – BearingPoint

Tony Tocco, Vice-President of IS&T Operations - Sodexho USA

Bill Trussell, Sr. Manager of Network Operations - Agere Systems

Jonathan Farley, Telecommunications Manager - CKE Restaurants

Dan Blanchard, Vice-President of Enterprise Networks - Marriott

For more information on the Summit, please visit the event website.

To request an invitation, contact Rivermine Software.

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Network World Evaluates VoIP Analysis Tools

If your organization is evaluating VoIP, one question that has to be addressed is how to proactively monitor and troubleshoot the IP telephony environment? Network World reviewed 7 vendors including Agilent Technologies, Brix Networks, ClearSight Networks, Fluke Networks, Touchstone Technologies, Viola Networks, and WildPackets.

Each vendor package was tested in four different VoIP environments over a two-month period. For more information on the tests results,

Read the entire article from Network World

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Advice from Gartner's Mobile & Wireless Summit, "Uncertainty reigns. Plan accordingly"

Gartner hosted their annual Mobile & Wireless Summit, held in Orlando, FL. from April 11-13. Network World reports that after many sessions with hundreds of enterprise attendees, the advice dispensed was that "Uncertainty reigns. Plan Accordingly". Companies considering options for mobile-salesforce automation applications or preparing for wireless access to corporate applications, say that "nothing is 100% ready for prime time".

The article summarizes the event and discusses some of the most challenging issues facing wireless, including security concerns.

Read the entire article from Network World

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July 10 - 12, 2005
Rivermine Software will be at Marcus Evan's CIO Summit
For More Information

Call for Papers!

We are always on the lookout for papers, articles, and commentary on the subject of Enterprise Telecom Management and Telecom Expense Management. We welcome our readers to submit ideas and topics to continue making this newsletter an informative and interesting resource. If your submission is published, you'll receive a special gift from Rivermine Software.

Submit a paper

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For more information or questions about Rivermine Software or our newsletter, please email your comments and questions to us.

About this eNewsletter

The Rivermine Software ETM Newsletter provides monthly updates on new developments about Enterprise Telecommunications Management and the issues affecting large organizations with complex, mission-critical networks. You will receive information on best practices, telecommunications management trends, technologies, analyst reports, and other related topics. We hope you enjoy this issue.

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