Rivermine Software's CTO Kevin Dunetz recently wrote an article, printed in July 2005's issue of Network Magazine titled, "Telecom Bills: An Untapped Gold Mine". In the article, Kevin describes many real-life examples of various billing errors that occur and provide tips on how companies can best minimize their risk.

Since building an accurate inventory is a key factor in managing and reducing telecom expenses, Kevin also provides instructions on how to build a basic inventory-tracking system.

Read the Network Magazine article

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For VoIP, Who to Choose? Carriers vs. Service Providers

If your organization has already decided on VoIP, your next step is determining who will provide the service. VoIP Magazine explored this issue and provided some suggestions to companies on the types of factors to be considered when selecting a provider.

Large enterprises tend to favor carriers that they already have significant business with. Incumbent carriers provide a comfort-level with the amount of support infrastructure that they can provide. Small businesses, however, are driven by price, giving service providers more opportunities to compete. A key differentiator between carriers and service providers lie in their implementation style. Two main ways to deploy VoIP are: Premise-based, where the company owns and manages their own equipment, or Outsourced Solutions, where the service provider would host the network, lease the equipment, and provide tech management remotely.

Depending on your business needs, the difference in vendor selection may come down to scalability or cost/comfort.

Read the entire article from VoIP Magazine

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New Bill Proposed in Congress Intends to Promote Competition

Senator John Ensign proposed a new bill intended to promote competition in voice services. Prompted by the statistic that the U.S. has slipped to 16th in the world for deploying broadband internet, Ensign states that this bill is the first step as Congress considers an overhaul of the 1996 Telecommunications Act. Under Ensign's bill, companies that want to offer video service will no longer require permission from local or state officials.

The bill would also eliminate requirements in 2011 that the four big local telephone companies resell their phone service to other competitors at regulated rates or have to make parts of their existing copper networks available to competitors.

Ensign is in the process of gathering support for the bill.

Read the article from eWeek

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**Rivermine Wins NVTC's 2005 "Hottest Venture Capital Deal" Award - more

Rivermine Software Appoints New Director of Federal Sales - more

Call for Papers!

We are always on the lookout for papers, articles, and commentary on the subject of Enterprise Telecom Management and Telecom Expense Management. We welcome our readers to submit ideas and topics to continue making this newsletter an informative and interesting resource. If your submission is published, you'll receive a special gift from Rivermine Software.

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About this eNewsletter

The Rivermine Software ETM Newsletter provides monthly updates on new developments about Enterprise Telecommunications Management and the issues affecting large organizations with complex, mission-critical networks. You will receive information on best practices, telecommunications management trends, technologies, analyst reports, and other related topics. We hope you enjoy this issue.

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