Telecom Audit - Rivermine

Rivermine's Telecom Expense Management software and managed services save many companies and government agencies MILLIONS of dollars per year.

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eXPERTAudit helps you streamline your complete telecom audit and dispute management process - yielding significant bottom-line savings.

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eXPERTAudit Datasheet (Registration required)

• How can you best achieve an audit of your telecom spend, dispute billing errors, and recoup funds?

• Once an audit is complete and the disputed dollars reimbursed, how can you be sure you will not fall back into old processes and problems?

• Can you achieve these goals at an affordable price—without distracting internal resources from mission-critical projects?

eXPERTAudit is a complete, turnkey solution encompassing historic audit, ongoing audit, and carrier dispute/collection services. Powered by Rivermine’s TEM software, eXPERTAudit is backed by a team of experts with an average of 22 years of experience in audit and dispute management/resolution. Rivermine's eXPERTAudit can help you manage:

Local and long distance service
Data lines, circuits, private lines, wireless
Equipment leases and service contracts

In each of these areas, Rivermine experts reach deep in the past of your telecom records to uncover billing errors.

Historic Audit
Our expert auditors identify costly billing errors on past invoices:

Consolidates and standardizes invoices (paper and electronic)
Loads invoices into the Rivermine software
Performs the audits using Rivermine’s software and unique library of audit rules
Identifies billing errors and reports on total recovered credits
Analyzes historical trends that will impact future performance
Provides critical information to fix carrier billing for future billing cycles

Ongoing Audit
eXPERTAudit automates auditing and dispute resolution:

Leverages data and lessons learned from historic audit to minimize future billing errors
Manages billing disputes with carriers, yielding process efficiencies and lower costs
Tracks and reports on disputes, analyst responsible, and credits back to the customer

eXPERTAudit can be tailored to fit your organization’s specific needs. You can start by targeting vendor-specific wireline invoices, wireless invoices, or location-specific invoices—then expand to full-service telecom auditing and dispute resolution.

Summary of spend, invoice, and dispute financial data for financial managers