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Rivermine's Telecom Expense Management software and
managed services save many companies and government
agencies MILLIONS of dollars per year.
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eXPERTAudit

Rivermine's Telecom Audit Services

Telecom Audit Services from Rivermine - eXPERTSolutions Audit - is a complete, turnkey solution encompassing historic audit, ongoing audit, and carrier dispute/collection services. Powered by Rivermine’s TEM software, eXPERTSolutions is backed by a team of experts with an average of 22 years of experience in audit and dispute management/resolution. Rivermine's Audit Services can help you manage:
  • Local and long distance service
  • Data lines, circuits, private lines, wireless
  • Equipment leases and service contracts
In each of these areas, Rivermine experts reach deep in the past of your telecom records to uncover billing errors.

Historic Telecom Audit Provides Baseline Activity and Disputes Billing Errors

Our expert auditors bring deep domain expertise, the right analytics tools, and proven processes to maximize the ability realize savings:
  • Perform detailed Audit of invoices against contracts, tariffs, and inventories
  • Identify Cost Avoidance opportunities through visibility and improved policy management
  • Benchmark existing rates and terms against best available for similar spend
  • Review services and networks for Optimization (opportunities)

Ongoing Telecom Audit Tracks Trends and Keeps Costs Low

eXPERTSolutions Audit automates auditing and dispute resolution:
  • Leverages data and lessons learned from historic audit to minimize future billing errors
  • Configures and runs software exceptions against invoices to identify billing errors; investiages billing errors and potential optimization opportunities
  • Manages billing disputes with carriers, yielding process efficiencies and lower costs
  • Tracks and reports on disputes, analyst responsible, and credits back to the customer
eXPERTSolutions Audit can be tailored to fit your organization’s specific needs. You can start by targeting vendor-specific wireline invoices, wireless invoices, or location-specific invoices—then expand to full-service telecom auditing and dispute resolution.


Figure 1: Summary of spend, invoice, and dispute financial data for financial managers

Contact us to learn more about Rivermine's telecom audit services

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