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Rivermine's Telecom Expense Management software and
managed services save many companies and government
agencies MILLIONS of dollars per year.
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Managed Services
Learn About New Rivermine 6.0
eXPERT Solutions

eXPERTPlatinum

Extends the eXPERTGold package, to include a comprehensive TEM outsourcing solution where Rivermine experts manage your entire TEM process. Rivermine provides support for custom requirements for complete TEM outsourcing. You also have the option of Rivermine handling your telecom provisioning tasks.

By turning your TEM processes over to Rivermine's experts, you maintain visibility and control — while freeing your in-house resources to focus on your core business.

The eXPERTPlatinum package includes all eXPERTGold services plus:

  • Inventory Management — performs inventory reconciliation; handles inventory location management and contact management; provides related inventory management functions and supported services management.
  • Contract Management — enables conducting ongoing tracking/management of contract dates, bonus credits, SLA compliance, and MARC attainment.
  • Custom Services for Complete Outsourcing — provides support for custom requirements to fill gaps in operations. Options include staff augmentation, custom TEM processes, benchmarking/best-practice advisory services and data analysis support.
  • Reports — provides a rich set of reports and drill-down dashboards. An optional advanced reporting/analytics package is also available.
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