Business Intelligence: The Key to Telecom Expense Visibility and Control
According to Computerworld’s 2006 IT Leader Survey, implementing business intelligence systems is one of the top three IT initiatives today. Such systems are used by many Fortune 1000 companies to do everything from analyzing sales and marketing trends to forecasting financial performance. At their core is sophisticated technology that enables data to be “diced and sliced” so that it can be quickly analyzed and reported.
Since telecommunications is a top five expense area for most organizations, applying business intelligence technology to gain visibility into, and control over, the telecom environment is critical. That is what Rivermine® Clarity is all about. It was built in conjunction with leading business intelligence provider, MicroStrategy®, to provide a wide range of capabilities from high-level telecom spend dashboards and reports to deep, drill-down analysis. With Rivermine® Clarity, and a few clicks of your mouse, you can get visibility into your telecom assets and then quickly take action to avoid potential issues before they become major problems:
Rivermine® Clarity provides:
Dashboards: Configurable Web screens enable network key performance indicators to be easily tracked using pie graphs and bar charts. Dashboards available “out of the box” include coverage of financial management, invoice processing, vendor scorecarding and service order management.
Detailed Graphical Reports: Numerous “out-of-the-box” graphical reports are available with Rivermine Clarity to track status against Minimum Annual Revenue Commitments (MARCs), spend trends by carrier and services type, circuit move/add/change/disconnects, etc. Customizable and “ad-hoc” reports can easily be created through intuitive report-building wizards with drag-and-drop features. With the click of a button, drill downs can be performed.
Analytics: IT executives are constantly faced with questions regarding network spend and whether or not to embark on new technology initiatives. Rivermine Clarity enables analysis to be quickly performed so that the answers to such questions can be determined. Analytical abilities in Rivermine Clarity can include “what-if” analysis, forecasting, trending and planning. The extensive data available in the automated Rivermine system on telecom assets, expenditures, etc. can be mined to price/performance optimize networks.
Click here to download a whitepaper which details the benefits of applying business intelligence technology to gain visibility into, and control over, telecommunications expense management.
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