If your organization conducts multiple and repeatable telecom ordering activities that include complex processes and coordination as part of regular business operations, Rivermine Project Management can help. Perhaps you always need to order and install similar services and equipment such as POTS lines and data lines as part of opening a new location. Or you might always go through a repeatable process for outfitting new employees with personal services such as cell phones, calling cards, and DSL remote connectivity lines.
Regardless of the type of telecom project you have, if it includes a standard set of ordering, design, installation or financial milestones, Rivermine for Project Management can help you automate it, enforce corporate rules and policies, and stay on schedule.
Using the Rivermine Project Module, you can create repeatable ordering methods, deifne specific project trigger points, and automate subsequent actions throughout the service order project lifecycle. Rivermine for Project Management delivers tools to automatically:
- Automatically create tasks and assignments to various groups or individuals in the organizations
- Assign timelines and escalate when schedules are in jeopardy
- Provide complete visibility to management of the status of all projects and create dynamic status reports
- Accept requests from other internal corporate systems as well as updating other systems as to the status of various projects.
- Proactively notify users or groups of users when tasks are completed on time, missed, or rescheduled
- Notify personnal via emails when an action awaits their input, review, approval, etc
Automating these repeatable telecom projects and processes eliminates manual efforts, reduces human error, shortens project cycles, and ensure complete and consistent business processes are observed.
Figure 1: Project Manager Workflow
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