The New Standard in Automated Global Telecom Expense Management
Rivermine's Telecom Expense Management (TEM) software and eXPERTSolutions managed services have consistently saved many companies and government agencies millions of dollars annually. The new Rivermine 6.0 sets the standard in next-generation TEM software by including a host of innovative features such as the unique Rivermine TEM Atlas™, comprehensive global support functionality, rapid deployment capabilities, and a new web interface tailored for the TEM user. Built upon Rivermine's award-winning, patent-pending, and industry-leading 5.0 platform, 6.0 enhances and extends the software into a truly global, comprehensive solution encompassing all aspects of the telecom lifecycle including ordering, inventory management, invoice processing/auditing, and reporting/analytics.
The following are new features in Rivermine 6.0, for more information on the various modules and features of Rivermine's industry-leading software, please click here or visit any of the specific core module links on the right.
Rivermine TEM Atlas™ - "At a Glance" Telecom Network Connectivity Maps
Unique to Rivermine, TEM Atlas™ empowers you to view at-a-glance, network connectivity maps of both physical and virtual circuit-to-circuit, and circuit-to-equipment paths. Gain instant insight into your network routes cost information and quickly view potential risks associated with network changes. Rivermine TEM Atlas enables you to filter and sort network maps by:
- Originating Locations
- Terminating Locations
- Server Types
- Number of "Hops"
- Network Route Costs
Intuitive drop-down menus and filters enable you to parse and organize information as you need it.
Figure 1: Rivermine TEM Atlas in map view and hierarchy view
Comprehensive Global Support Capabilities
With Rivermine 5.0, international support features were added to the software, in 6.0 the product has been expanded to provide the most comprehensive global support capabilities available in the TEM market. In addition, Rivermine's global strategic partner IBM brings local presence and customer support in over 172 countries worldwide.
Rivermine 6.0 Global features include:
- Templates to enable international languages to be easily inserted into the user interface (including double-byte)
- Support for over 100 currencies "out-of-the-box" with the ability to quickly add others
- Support for over 183 global carrier invoice formats
Figure 2: Rivermine 6.0 Global Capabilities - Multilingual User Interface and Multicurrency Display
Rapid Implementation and Reduced Deployment Costs
With traditional software installations, implementation time and costs can quickly escalate. Rivermine built 6.0 with the goal of reducing the ramp-up time and costs, thereby allowing you to realize TEM savings quickly.
- Over 600 web services are supported enabling quick integration to a variety of enterprise systems including human resources, accounts payable, finance, ticketing, change management, and many more
- New tools facilitate rapid configuration and deployment of the Rivermine system
- Industry-leading cost allocation module reduces customer specific configuration efforts
- An industry first web based "forms" designer to allow for configuration of new service forms or clone existing forms with ease
New Intuitive Web Interface Built From a TEM-User Perspective
Rivermine 6.0 includes a new, intuitive web interface that provides the best user experience with controls and features built from the TEM-user's perspective. Easily organize, view, and export data with 6.0. The new interface includes features such as:
- User-friendly "Windows" controls right in the browser
- Powerful TEM-oriented graphical workflow capabilities
- Quickly organize data with new single-click sort functions
- Export data with ease into a variety of formats such as spreadsheets and PDF files
- Automatic and seamless screen refreshes via AJAX technology
Other Features and Enhancements in 6.0:
• TEM-oriented Business Process Workflow Engine –An Intuitive graphical workflow engine allows for the customization of processes the Rivermine system will follow. Quickly and easily build processes such as invoice processing and order management workflows and approval hierarchies to ensure that your organization's unique business needs are met. The workflow engine has been tailored to meet the needs of TEM users and to avoid the complexity of traditional third-party Business Process Management (BPM) engines.
• Unique Telecom Audit and Contract Management Capabilities – 25% additional new audit rules have been added to an extensive existing library set to unlock more telecom savings. An industry-first audit rules engine empowers you to easily create an unlimited number of additional carrier invoice audits for automatic processing in the software via an intuitive wizard. A new contract rate engine automatically collects and stores a library of service provider rates for you to leverage.
• Broadcast Report Capabilities – Broadcast reporting enables hundreds of people in your organization who are not Rivermine system users to receive pertinent reports and information. Generate and send reports through 6.0 to other users and/or management. Schedule reports to be automatically delivered at set intervals via email.
Flexible Deployment Options and Free Cost-Savings Analysis Offer
Rivermine's solution is highly modular and depending on business needs, 6.0 is available as on-premise software, software-as-a-service (SaaS), or as the foundation for powering Rivermine eXPERTSolutions managed services. As an industry analyst recognized leader in Telecom Expense Management, Rivermine has a proven track record of delivering high-impact savings results to customers.
Schedule a free 30-minute Cost Savings Analysis to see how your organization can start to benefit from the incredible savings Rivermine 6.0 can deliver. To schedule your free Cost Savings analysis or to learn more about Rivermine's award-winning, patent-pending automated TEM solutions, Click Here.
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