Real-Time Wireless Usage Management (RWUM)
Proactively Influence Employee Mobile Usage and Enforce Corporate Wireless Policies
Rivermine has saved many organizations millions of dollars per year by helping them control their rapidly expanding fleets of corporate-liable mobile devices. Rivermine has long offered two solutions to help in this area: Wireless Expense Management (WEM) and outsourced Mobile Device Management (MDM). Rivermine’s WEM solution helps to reduce wireless costs by managing real-time ordering, real-time inventory, spend optimization, invoice processing, device recycling, and help desk services. Rivermine’s outsourced Mobile Device Management (MDM) services leverage leading platforms such as Research In Motion, to offer over-the-air device data wiping, device kill and application deployment capabilities. Now Real-time Wireless Usage Management (RWUM) can be used with Rivermine’s market-leading WEM and MDM solution to proactively influence employee mobile usage and enforce corporate wireless usage policies in real-time so that further cost savings can be achieved.
RWUM includes an agent that is resident on corporate-liable mobile devices to monitor, report and control usage. Alerts can be automatically sent to employees or the IT department when usage thresholds are met. Moreover policies can be proactively enforced on devices if desired. Alerts and policy controls can be set for:
- International roaming usage
- Overuse of voice minutes, texting, downloads and other services
- Location restrictions to require employees to use a landline rather than a mobile device if they are within close proximity to the company’s physical office
- Regulation of directory assistance services, such as requiring employees to only use free 411 options
- Performance monitoring to assist in recouping costs due to carrier dropped calls
With RWUM, gain valuable insight into your mobile workforce’s activity and usage habits through comprehensive reporting dashboards in real-time. Administrators will have access to what’s happening in the field in real-time. RWUM is a SaaS solution with an intuitive user interface to easily set up your policy definitions.
RWUM is delivered through a best-of-breed approach that combines Rivermine’s industry leading open-architecture WEM platform with partner technologies to bring the optimal solution for your organization. Rivermine can also leverage extensive WEM industry expertise to consult with your organization and help define your wireless policies.
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