Telecommunications is a top five expense companies must contend with. With a unstable economy, organizations are looking for ways to quickly realize savings. A telecom bill audit can provide immediate savings and also help with the justification of implementing an overall telecom expense management (TEM) program. Rivermine’s telecom invoice audit experts with over 22 years of experience, can provide your organization with a thorough historical telecom bill audit and perform ongoing audits.
Historic Audit Provides Baseline Activity and Disputes Billing Errors
Our expert auditors identify costly billing errors on past invoices:
- Consolidates and standardizes invoices (paper and electronic)
- Loads invoices into the Rivermine software
- Performs the audits using Rivermine’s software and unique library of audit rules
- Identifies billing errors and reports on total recovered credits
- Analyzes historical trends that will impact future performance
- Provides critical information to fix carrier billing for future billing cycles
Ongoing Audit Tracks Trends and Keeps Costs Low
eXPERTSolutions Audit automates auditing and dispute resolution:
- Leverages data and lessons learned from historic audit to minimize future billing errors
- Manages billing disputes with carriers, yielding process efficiencies and lower costs
- Tracks and reports on disputes, analyst responsible, and credits back to the customer
You can get started with your telecom bill audit by customizing it to fit the specific needs of your organization. You can start by targeting vendor-specific wireline invoices, wireless invoices, or location-specific invoices which can then by expanded to full-service telecom auditing and dispute resolution.
Learn more about our telecom bill audit services
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